Cloud computing and Software-as-a-Service (SaaS) have been around for years, and many feel as if the adjustment period is over. CIOs have adapted; they understand how to navigate these new technologies. But does that mean that their roles aren’t still changing?

No matter how long they’ve had to adjust to new technologies, CIOs are still in flux when it comes to their responsibilities within a company. It isn’t simply what they can do with new technology, but how they can leverage the skills of their team to take advantage of the benefits that come with these advancements. Often seen as a bridge between the business world and the tech world, they must now use this position to create new, innovative team structures in their company.

The New IT Team

Many organizations are letting go of their nonessential employees, now that so many IT roles can be automated by software packages. While this can save money in the immediate future, this is actually a waste of tech talent and can be harmful to the company in the long run. No matter their role (or how easily they can be replaced by automation), these workers are generally highly skilled in their field. Rather than releasing these employees, CIOs would be wise to restructure outdated or redundant roles to incorporate them into a new team system.

These new structures are often called “developer communities” or “DevOps teams,” and they’re changing the way CIOs interact with their staff. Rather than delegating tasks to each staff member, who often works on a specialized team that has little to do with other development or operational staff, CIOs can now create a more collaborative, innovative development cycle. In doing so, they can fully utilize employees who hold increasingly obsolete operations positions by involving them in the creative process.

How to Harness Operations Creativity

While many of these staff members don’t come from a creative background, they have a deep understanding of the technology your developers are working with and can have a lot of creative potential if their skills are nurtured.

One way a CIO can take advantage of this is through innovation training. This can help more technical team members learn to think in a way that’s conducive to the creative, fast-paced development cycle. Every CIO should also offer a strong support system that allows operations staff to easily transition into a more hands-on role.

The benefits of these adjustments can be a game changer for many companies. Not only can you retain your talented staff, but you can increase innovation in your organization, shorten the development cycle, and create a better end product. The role of the CIO is changing, and as a result, their teams are changing as well. Make sure that your team changes for the better with a restructuring of your development and operational teams.


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