Tech is one of the fastest-changing industries in the world, and in order to stay connected with your customers, you have to keep up with these advancements. In the immediate future, businesses may find that more than half of their customers are interacting with them on mobile devices. If you don’t have the infrastructure to support this level of connection, you may miss out on valuable opportunities. So is it time to rethink your infrastructure to match the growing demand for mobile?
The Rise of Two-Speed IT
Fortunately, a new approach to a traditional IT infrastructure has already been adopted by many key players in the industry. “Two-speed” or bimodal IT involves separating necessary functions into innovation and core operations. It addresses the need for advancement without sacrificing the timeless demand for maintenance operations. Rather than operating on these two planes simultaneously, IT teams have the ability to move between them as necessary. This method effectively places a high level of value on both speeds, and recognizes that no business can do one without the other — or even both simultaneously.
Achieving this level of separation involves reorganization of your infrastructure. To do this, you have to classify where each system and project will fit into this bimodal structure. Naturally, you may want to lean towards the innovative side of this coin, but you may do this as the risk of neglecting necessary business functions.
APIs and Bimodal IT
Many organizations use application programming interfaces (APIs) to achieve both agile software development and the stability of more traditional processes. Historically, developers have used middleware to connect their network of systems, but this is no longer efficient or cost effective. Additionally, middleware is ill-equipped to interface with user-end technology, specifically mobile devices.
This is where APIs come in. Not only can they perform the tasks formerly delegated to middleware, but they can also intuitively navigate our IT infrastructure and make way for mobile technology. They allow your architecture to be adaptive and programmable, and increase your ability to share data between internal and external servers.
In order to create an API-centric infrastructure, however, you have to significantly rethink your existing architecture. If you’re still relying on middleware, you’ll effectively lose your mobile customers — which will eventually be the majority of your customer base. By reorienting your infrastructure to bimodal IT and a heavy use of APIs, you can retain those customers and make your system more agile and intuitive as a result.